Refund and Return Policy for Firebis

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Effective Date: Active Now

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1. Digital Product Refunds
Due to the nature of digital products, all sales are final. Once a digital product (such as a 3D model, e-book, artwork, or wallpaper) has been delivered or downloaded, no refunds or returns will be accepted.

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2. Request for Assistance
If you encounter any technical issues with your purchase, such as a corrupted file or failure to download, please contact our support team immediately. We will assist you to resolve the issue or offer a replacement product.

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3. Product Misuse
Refunds or returns will not be processed for misuse, unauthorized sharing, or redistribution of digital products.